Power to the Customer : Part III (Management CD)

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Material type: FilmFilmLanguage: ENG Publication details: Mumbai National Eucation & Information Films 2004Subject(s): DDC classification:
  • 658.8 
Summary: Continuous Improvement - Front line staff, support staff and managers work together to measure and review service levels. Here we look at ways of gathering the information you need to build service levels
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Item type Current library Call number Status Date due Barcode
CD Rom CD Rom Main Library 658.8 (Browse shelf(Opens below)) Available CD110

Continuous Improvement - Front line staff, support staff and managers work together to measure and review service levels.

Here we look at ways of gathering the information you need to build service levels

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