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Role of Dynamic Capability and Information Technology in Customer Relationship Management : A Study of Indian Companies

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Material type: Article

ArticleLanguage: ENG Series: ; 32Publication details: Oct - Dec 2007 0Edition: 4Description: 45-62 PpSubject(s):

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Item type	Current library	Call number	Status	Date due	Barcode
Articles	Main Library	Des/Sah (Browse shelf(Opens below))	Available		AR9466

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Previous	DES Perceptions of Consumers and Acceptance of Luxury Brands in India	DES Foundation Fortnight 2013 Mumbai Day 3 Video 4	Des/Raj Psychometric Tests	Des/Sah Role of Dynamic Capability and Information Technology in Customer Relationship Management : A Study of Indian Companies	Det Foreign Banks in Poor Countries : Theory and Evidence	DET Logical Thinking Process	Det/Gar Monte Carlo Method for Optimal Portfolios	Next

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