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Implementing Quality Improvement Programs Designed to Enhance Customer Statisfaction: Quasi-Experiments in the United States and Spain

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Material type: Article

ArticleLanguage: ENG Publication details: JMR Feb-00 0Description: 102-112ppSubject(s):

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Item type	Current library	Call number	Status	Date due	Barcode
Articles	Main Library	(Browse shelf(Opens below))	Available		AR2803

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Previous	Global Diffusion of Technological Innovations	Consumer Choice Between Hedonic and Utilitarian Goods	Inferring Latent Brand Dependencies	Implementing Quality Improvement Programs Designed to Enhance Customer Statisfaction: Quasi-Experiments in the United States and Spain	Benchmarking HR Reinventing Learning	Winss of Tomorrow	Beyond Simple Negotiations	Next

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