Return on Retention (RoR): A Grounded Theory Study of Knowledge Workers in Indian IT Services Industry (Record no. 92797)

MARC details
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fixed length control field 02417nab a2200157 4500
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100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Premalatha, P.
245 ## - TITLE STATEMENT
Title Return on Retention (RoR): A Grounded Theory Study of Knowledge Workers in Indian IT Services Industry
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc
Name of publisher, distributor, etc
Date of publication, distribution, etc
300 ## - PHYSICAL DESCRIPTION
Extent 267-273 p.
520 ## - SUMMARY, ETC.
Summary, etc Knowledge workers in the Indian information technology (IT) services industry are the main contributors to the growth of the industry and the economy. However, human resource (HR) processes to manage knowledge workers are still evolving. There are gaps in understanding how HR interventions which lead to the retention of key employees can strengthen organizational outcomes. This study proposes a framework that builds linkages between different elements of retention of knowledge workers and outcomes that exhibit the competitiveness of IT companies. Knowledge of these outcomes can be an important incentive for firms to continue pursuing strategies for retaining talent.<br/><br/>The purpose of this study is to explore the outcomes of talent retention strategies adopted in the IT services industry through the grounded theory approach. The study reflects the lived experiences of line managers (16), employees (17), HR managers (10) and top-level executives (2) in the sector. Purposeful sampling was used to identify the research participants. The in-depth interviews conducted with the participants were transcribed verbatim and analyzed using open, axial and selective coding.<br/><br/>The study uncovers seven propositions as returns on retention (RoR) strategies: (i) successful talent retention contributes to cost-effective HR practices, (ii) managing individuals’ performance and retaining achievers foster corporate performance management, (iii) retaining young and senior workforce results in retaining knowledge assets and strengthening human capital development, (iv) retaining women talent promotes gender inclusivity across levels, (v) successful retention strategies result in workforce motivation and morale, (vi) talent retention positively impacts job involvement and organizational commitment and (vii) employee recognition and retention practices promote reverse brain drain.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Talent Retention
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element IT Industry
773 0# - HOST ITEM ENTRY
Host Biblionumber 39811
Place, publisher, and date of publication New Delhi XLRI Jamshedpur
Other item identifier S86517
Title Management and Labour Studies; 41(4) Nov 2016
International Standard Serial Number 0258-042X
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Barcode Date last seen Koha item type
    Dewey Decimal Classification     Main Library Main Library 16/09/2017   AR16347 16/09/2017 Articles

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