Business service management best practices (Record no. 80079)

MARC details
000 -LEADER
fixed length control field 01950nam a2200469Ia 4500
001 - CONTROL NUMBER
control field ebr10112942
003 - CONTROL NUMBER IDENTIFIER
control field CaPaEBR
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m u
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cn|||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 050411s2004 txua sb 001 0 eng d
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
Canceled/invalid LC control number 2005273558
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 0738497975
040 ## - CATALOGING SOURCE
Original cataloging agency CaPaEBR
Transcribing agency CaPaEBR
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)80245973
050 14 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD30.37
Item number .D37 2004eb
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658/.0285
Edition number 22
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Darmawan, Budi.
245 10 - TITLE STATEMENT
Title Business service management best practices
Medium [electronic resource] /
Statement of responsibility, etc. [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab].
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Austin, TX :
Name of publisher, distributor, etc. IBM, International Technical Support Organization,
Date of publication, distribution, etc. c2004.
300 ## - PHYSICAL DESCRIPTION
Extent xii, 170 p. :
Other physical details ill.
490 1# - SERIES STATEMENT
Series statement IBM redbooks
500 ## - GENERAL NOTE
Table of Contents "Tivoli software"--Cover.
500 ## - GENERAL NOTE
Table of Contents "This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso.
500 ## - GENERAL NOTE
Table of Contents "June 2004."
500 ## - GENERAL NOTE
Table of Contents "SG24-7053-00."
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 165-166) and index.
533 ## - REPRODUCTION NOTE
Type of reproduction Electronic reproduction.
Place of reproduction Palo Alto, Calif. :
Agency responsible for reproduction ebrary,
Date of reproduction 2009.
Note about reproduction Available via World Wide Web.
-- Access may be limited to ebrary affiliated libraries.
630 00 - SUBJECT ADDED ENTRY--UNIFORM TITLE
Uniform title Tivoli Business Systems Manager.
630 00 - SUBJECT ADDED ENTRY--UNIFORM TITLE
Uniform title IBM Tivoli service level advisor.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Business
General subdivision Data processing
-- Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Electronic commerce
General subdivision Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Information technology
General subdivision Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service-level agreements.
655 #7 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
Source of term local
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Cox, Kimberly.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Ragab, Bahaeldin.
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element International Business Machines Corporation.
Subordinate unit International Technical Support Organization.
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element ebrary, Inc.
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title IBM redbooks.
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://site.ebrary.com/lib/welingkar/Doc?id=10112942">http://site.ebrary.com/lib/welingkar/Doc?id=10112942</a>
Public note An electronic book accessible through the World Wide Web; click to view
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Date last seen Price effective from Koha item type
        Main Library Main Library 10/08/2015   658/.0285 10/08/2015 10/08/2015 E-Books

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