Quality from Customer Needs to Customer Satisfaction (Record no. 7085)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00682cam a22002054a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140923b2006 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8188689475 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Welingkar Institute of Management Development & Research, Mumbai |
| Original cataloging agency | Welingkar Institute of Management Development & Research, Mumbai |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | ENG |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.562 |
| Item number | Ber/Kle |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bergman Bo |
| 245 ## - TITLE STATEMENT | |
| Title | Quality from Customer Needs to Customer Satisfaction |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Overseas Press |
| Date of publication, distribution, etc. | 2006 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 606p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Research, Quality, Customer Needs, Customer Satisfaction |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Operations Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Klefsjo Bengt |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | 24648 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Cost, replacement price | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Library | Main Library | Quality Management - 1-B-7 | 15/01/2007 | Corporate Book World | 845.75 | 1 | 1 | 658.562 Ber/Kle | 16221 | 04/01/2024 | 21/12/2023 | 995.00 | 23/09/2014 | Book | Foreign Book |
