Cases in Call Center Management: Great Ideas ( TH ) At Work (Record no. 65848)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00449nam a22001577a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150323b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8179924424 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 001.64 |
| Cutter | FEI |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Feinberg Richard |
| 245 ## - TITLE STATEMENT | |
| Title | Cases in Call Center Management: Great Ideas ( TH ) At Work |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Mumbai |
| Name of publisher, distributor, etc | Jaico Publishing House |
| Date of publication, distribution, etc | 2008 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 356 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Information Technology |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Ruyter Ko De |
| -- | Bennigton Lynne |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Programme | Full call number | Barcode | Date last seen | Koha item type | Collection Type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Reference book | Main Library | Main Library | Computers | 07/01/2012 | 395.00 | 001.64 FEI | 49596 | 23/03/2015 | Book | Indian Book | |||||
| Reference book | Main Library | Main Library | Computers | 07/01/2012 | 395.00 | 001.64 FEI | 49595 | 23/03/2015 | Book | Indian Book |
