Quality Customer Service: Satisfy Customers It's Everybody's Job (Record no. 65720)

MARC details
000 -LEADER
fixed length control field 00543nam a22002057a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150317b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788130918372
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Cutter MAR
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Martin, William B
245 ## - TITLE STATEMENT
Title Quality Customer Service: Satisfy Customers It's Everybody's Job
250 ## - EDITION STATEMENT
Edition statement 5th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Mumbai
Name of publisher, distributor, etc Viva
Date of publication, distribution, etc 2011
300 ## - PHYSICAL DESCRIPTION
Extent ii, 103p.
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
Title Fifty Minute
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Need
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Services
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a Marketing
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Programme Full call number Barcode Date last seen Koha item type Collection Type Subject type Source of classification or shelving scheme Cost, replacement price
        Reference book Main Library Main Library Marketing-Compact Shelves 10/01/2012 Apna Book Suppliers 245.00   658.8 MAR 53392 17/03/2015 Book Foreign Book Marketing    
        Reference book Main Library Main Library Marketing-Compact Shelves 20/02/2016 Shree Ganesh Book Services 171.50   658.8 MAR 90827 18/03/2016 Book Foreign Book Marketing Dewey Decimal Classification 245.00
        Reference book Main Library Main Library Marketing-Compact Shelves 20/02/2016 Shree Ganesh Book Services 171.50   658.8 MAR 90824 18/03/2016 Book Foreign Book Marketing Dewey Decimal Classification 245.00
        Reference book Main Library Main Library Marketing-Compact Shelves 20/02/2016 Shree Ganesh Book Services 171.50   658.8 MAR 90826 18/03/2016 Book Foreign Book Marketing Dewey Decimal Classification 245.00
        Reference book Main Library Main Library Marketing-Compact Shelves 20/02/2016 Shree Ganesh Book Services 171.50   658.8 MAR 90825 18/03/2016 Book Foreign Book Marketing Dewey Decimal Classification 245.00

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