Nordstrom Way to Customer Service Excellence (Record no. 5956)

MARC details
000 -LEADER
fixed length control field 00632cam a22001934a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140923b2005 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0471702862
040 ## - CATALOGING SOURCE
Transcribing agency Welingkar Institute of Management Development & Research, Mumbai
Original cataloging agency Welingkar Institute of Management Development & Research, Mumbai
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title ENG
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Item number Spe/McC
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Spector Robert
245 ## - TITLE STATEMENT
Title Nordstrom Way to Customer Service Excellence
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. New Jersey
Name of publisher, distributor, etc. John Wiley
Date of publication, distribution, etc. 2005
300 ## - PHYSICAL DESCRIPTION
Extent 270p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Service, Service Culture
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing Management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name McCarthy Patrick
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 21255
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Cost, replacement price Price effective from Koha item type
        Main Library Main Library CRM 22/08/2005 Neeta Books 774.96 8 8 658.8 Spe/McC 14059 16/09/2018 21/07/2018 19.95 23/09/2014 Book

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