Practical Guide to Call Center Technology (Record no. 5563)

MARC details
000 -LEADER
fixed length control field 00570cam a22001814a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140923b2001 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1578200946
040 ## - CATALOGING SOURCE
Transcribing agency Welingkar Institute of Management Development & Research, Mumbai
Original cataloging agency Welingkar Institute of Management Development & Research, Mumbai
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title ENG
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 001.64
Item number Wai
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Waite Andrew J
245 ## - TITLE STATEMENT
Title Practical Guide to Call Center Technology
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. New York
Name of publisher, distributor, etc. CMP Books
Date of publication, distribution, etc. 2001
300 ## - PHYSICAL DESCRIPTION
Extent 497p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Call Center
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Information Technology
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 19866
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
Withdrawn   Dewey Decimal Classification     Main Library Main Library C-25 SR-43 to SR-47 18/01/2005 Book Plaza 30.58 001.64 Wai 13199 23/09/2014 34.95 23/09/2014 Book

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