Customer Relationship Management (Record no. 4430)

MARC details
000 -LEADER
fixed length control field 00613cam a22001934a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140923b2000 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0471644099
040 ## - CATALOGING SOURCE
Transcribing agency Welingkar Institute of Management Development & Research, Mumbai
Original cataloging agency Welingkar Institute of Management Development & Research, Mumbai
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title ENG
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number BRO
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Brown S T
245 ## - TITLE STATEMENT
Title Customer Relationship Management
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. New York
Name of publisher, distributor, etc. John Wiley
Date of publication, distribution, etc. 2000
300 ## - PHYSICAL DESCRIPTION
Extent 345pp.
520 ## - SUMMARY, ETC.
Summary, etc. Master : 10309
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CRM,E-Business,Customer Loyality,Knowledge Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CRM
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 10790
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        Main Library Main Library Marketing-Compact Shelves 03/04/2001 Sterling Book House 0.00   658.812 BRO 10309 23/09/2014 0.00 23/09/2014 Book

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