Influence of Locus of Control Job Characteristics and Superior-Subordinate Relationship on Psychological Empowerment : A Study in Five Star Hotels (Record no. 30185)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01663pab a2200205 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140923b0 xxu||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Welingkar Institute of Management Development & Research, Mumbai |
| Original cataloging agency | Welingkar Institute of Management Development & Research, Mumbai |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | ENG |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | |
| Item number | Jha |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Jha Sumi S |
| 245 ## - TITLE STATEMENT | |
| Title | Influence of Locus of Control Job Characteristics and Superior-Subordinate Relationship on Psychological Empowerment : A Study in Five Star Hotels |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | |
| Name of publisher, distributor, etc. | December 2008 |
| Date of publication, distribution, etc. | 0 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 147-161 Pp. |
| 490 ## - SERIES STATEMENT | |
| Volume/sequential designation | 8 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The growing competition and ever increasing customer expectations today are driving the hospitality industry to embark on employee empowerment practices. Available literature on empowerment indicates that the success of empowerment depends on various factors related to the employee, the job, and the organization. This paper presents the results of a study undertaken to see the influence of variables such as internal locus of control, job characteristics, and superior-subordinate relationship on the psychological empowerment of employees in the hospitality sector. The sample consisted of 319 frontline employees of five-star hotels located in the city of Mumbai. Results based on correlation and multiple linear regression analysis show all the three variables to positively influence the psychological empowerment of the frontline employees. Implications of these findings are discussed in the paper. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Job Characteristics, Customer Expectations |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://192.168.6.13/libsuite/mm_files/Articles/AR10343.pdf">http://192.168.6.13/libsuite/mm_files/Articles/AR10343.pdf</a> |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | 29867 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Library | Main Library | 21/02/2009 | 0.00 | Jha | AR10343 | 23/09/2014 | 0.00 | 23/09/2014 | Articles |
