Marketing Success through Customer Service : A Measure of Competitive Strength (Record no. 20571)

MARC details
000 -LEADER
fixed length control field 00614pab a2200169 454500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140923b2002 xxu||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Transcribing agency Welingkar Institute of Management Development & Research, Mumbai
Original cataloging agency Welingkar Institute of Management Development & Research, Mumbai
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title ENG
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number
Item number SAH
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Sahaf M A
245 ## - TITLE STATEMENT
Title Marketing Success through Customer Service : A Measure of Competitive Strength
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Abhigyan
Name of publisher, distributor, etc. Apr - Jun
Date of publication, distribution, etc. 2002
300 ## - PHYSICAL DESCRIPTION
Extent 1-6 pp.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Service,
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://192.168.6.13/libsuite/mm_files/Articles/AR5225.pdf">http://192.168.6.13/libsuite/mm_files/Articles/AR5225.pdf</a>
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 11812
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        Main Library Main Library 01/01/1900 0.00   SAH AR5225 23/09/2014 0.00 23/09/2014 Articles

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