Customer Relationship Management: Concepts and Cases (Record no. 13590)
[ view plain ]
000 -LEADER | |
---|---|
fixed length control field | 00620cam a22001814a 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 140923b2010 xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9788120335387 |
040 ## - CATALOGING SOURCE | |
Transcribing agency | Welingkar Institute of Management Development & Research, Mumbai |
Original cataloging agency | Welingkar Institute of Management Development & Research, Mumbai |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | ENG |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
Item number | RAI |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Rai Alok Kumar |
245 ## - TITLE STATEMENT | |
Title | Customer Relationship Management: Concepts and Cases |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc. | New Delhi |
Name of publisher, distributor, etc. | PHI Learning |
Date of publication, distribution, etc. | 2010 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 247p. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Economics, Finance, Business and Management |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Marketing Management |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
a | 972648 |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Cost, replacement price | Price effective from | Koha item type | Public note |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Main Library | Main Library | CRM, Marketing | 08/08/2009 | MSN Books | 165.75 | 4 | 1 | 658.8 RAI | 19632 | 28/06/2022 | 22/06/2022 | 195.00 | 23/09/2014 | Book | Indian Book | ||||
Main Library | Main Library | Marketing Management | 05/01/2012 | Book Base | 195.00 | 4 | 658.8 RAI | 47476 | 24/10/2019 | 20/10/2019 | 142.35 | 23/09/2014 | Book | Indian Book | |||||
Main Library | Main Library | Marketing Management | 05/01/2012 | Book Base | 195.00 | 5 | 1 | 658.8 RAI | 47477 | 01/11/2019 | 06/10/2019 | 142.35 | 23/09/2014 | Book | Indian Book | ||||
Main Library | Main Library | Marketing Management | 05/01/2012 | Book Base | 195.00 | 6 | 658.8 RAI | 47478 | 31/10/2019 | 23/10/2019 | 142.35 | 23/09/2014 | Book | Indian Book | |||||
Main Library | Main Library | Marketing Management | 05/01/2012 | Book Base | 195.00 | 5 | 658.8 RAI | 47479 | 01/11/2019 | 13/10/2019 | 142.35 | 23/09/2014 | Book | Indian Book | |||||
Main Library | Main Library | Marketing Management, CRM | 11/01/2012 | Book Base | 195.00 | 11 | 2 | 658.8 RAI | 52162 | 14/10/2022 | 08/10/2022 | 142.35 | 23/09/2014 | Book | Indian Book |