Effective Customer Care (Record no. 13275)
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000 -LEADER | |
---|---|
fixed length control field | 00451cam a22001814a 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 140923b2010 xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780749459970 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
Cutter | WEL |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Wellington, Pat |
245 ## - TITLE STATEMENT | |
Title | Effective Customer Care |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New Delhi |
Name of publisher, distributor, etc | Kogan Page India |
Date of publication, distribution, etc | 2010 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xii, 120p. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | CRM |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer Care |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Marketing Management |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
a | Marketing |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Item type | Book |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Programme | Full call number | Barcode | Date last seen | Cost, replacement price | Koha item type | Public note | Collection Type | Source of classification or shelving scheme | Collection code | Subject type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Main Library | Main Library | Marketing-Compact Shelves | 01/09/2010 | Apna Book Suppliers | 128.00 | 658.8 WEL | 23727 | 23/09/2014 | 160.00 | Book | Indian Book | |||||||||
Main Library | Main Library | Marketing Management, CRM | 07/01/2012 | Book Base | 195.00 | 658.8 WEL | 48441 | 23/09/2014 | 142.35 | Book | Indian Book | |||||||||
Main Library | Main Library | Marketing Management, CRM | 07/01/2012 | Book Base | 195.00 | 658.8 WEL | 48442 | 23/09/2014 | 142.35 | Book | Indian Book | |||||||||
Main Library | Main Library | Marketing-Compact Shelves | 07/01/2012 | Book Base | 195.00 | 658.8 WEL | 48443 | 23/09/2014 | 142.35 | Book | Indian Book | |||||||||
Main Library | Main Library | Marketing-Compact Shelves | 07/01/2012 | Book Base | 195.00 | 658.8 WEL | 49766 | 23/09/2014 | 142.35 | Book | Indian Book | |||||||||
Main Library | Main Library | Marketing-Compact Shelves | 07/01/2012 | Book Base | 195.00 | 658.8 WEL | 49767 | 23/09/2014 | 142.35 | Book | Indian Book | |||||||||
Main Library | Main Library | Marketing-Compact Shelves | 07/01/2012 | Book Base | 195.00 | 658.8 WEL | 49768 | 23/09/2014 | 142.35 | Book | Indian Book | |||||||||
Main Library | Main Library | Marketing Management, CRM | 10/01/2012 | Book Base | 195.00 | 658.8 WEL | 51084 | 23/09/2014 | 142.35 | Book | Indian Book | |||||||||
Main Library | Main Library | Marketing Management, CRM | 10/01/2012 | Book Base | 195.00 | 658.8 WEL | 51085 | 23/09/2014 | 142.35 | Book | Indian Book | |||||||||
Main Library | Main Library | Marketing (6th flr) | 20/02/2016 | Wilco Publication House | 175.00 | 658.8 WEL | 89829 | 06/06/2016 | 175.00 | Book | Indian Book | Dewey Decimal Classification | Reference book | Marketing | ||||||
Main Library | Main Library | Marketing (6th flr) | 20/02/2016 | Wilco Publication House | 175.00 | 658.8 WEL | 89831 | 06/06/2016 | 175.00 | Book | Indian Book | Dewey Decimal Classification | Reference book | Marketing | ||||||
Main Library | Main Library | Marketing (6th flr) | 20/02/2016 | Wilco Publication House | 175.00 | 658.8 WEL | 89830 | 06/06/2016 | 175.00 | Book | Indian Book | Dewey Decimal Classification | Reference book | Marketing | ||||||
Main Library | Main Library | Marketing (6th flr) | 20/02/2016 | Wilco Publication House | 175.00 | 658.8 WEL | 89828 | 06/06/2016 | 175.00 | Book | Indian Book | Dewey Decimal Classification | Reference book | Marketing | ||||||
Main Library | Main Library | Marketing (6th flr) | 20/02/2016 | Wilco Publication House | 175.00 | 658.8 WEL | 89832 | 06/06/2016 | 175.00 | Book | Indian Book | Dewey Decimal Classification | Reference book | Marketing |