Telephone Skills That Satisfy Customers: (Record no. 13250)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00566cam a22001934a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140923b2011 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788130918389 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 651.7 |
| Cutter | CON |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Conlow, Rick |
| 245 ## - TITLE STATEMENT | |
| Title | Telephone Skills That Satisfy Customers: |
| Remainder of title | Unleash The Full Potential of The Telephone |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Mumbai |
| Name of publisher, distributor, etc | Viva |
| Date of publication, distribution, etc | 2011 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | ii, 107p. |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | Viva- Crisp Fifty Minute Series |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Communication |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Telephone Skills |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Doug Watsabaugh |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | Human Resource |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Programme | Full call number | Barcode | Date last seen | Cost, replacement price | Koha item type | Public note | Collection Type | Source of classification or shelving scheme | Subject type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Reference book | Main Library | Main Library | Communication | 10/01/2012 | Book Base | 245.00 | 651.7 CON | 51020 | 23/09/2014 | 178.85 | Book | Indian Book | Indian Book | |||||||
| Reference book | Main Library | Main Library | Communication | 10/01/2012 | Book Base | 245.00 | 651.7 CON | 51021 | 23/09/2014 | 178.85 | Book | Indian Book | Foreign Book | |||||||
| Reference book | Main Library | Main Library | Communication, Compact Shelf | 20/02/2016 | Shree Ganesh Book Services | 171.50 | 651.7 CON | 91407 | 05/03/2016 | 245.00 | Book | Indian Book | Dewey Decimal Classification | Human Resource | ||||||
| Reference book | Main Library | Main Library | Communication, Compact Shelf | 20/02/2016 | Shree Ganesh Book Services | 171.50 | 651.7 CON | 91405 | 05/03/2016 | 245.00 | Book | Indian Book | Dewey Decimal Classification | Human Resource | ||||||
| Reference book | Main Library | Main Library | Communication, Compact Shelf | 20/02/2016 | Shree Ganesh Book Services | 171.50 | 651.7 CON | 91406 | 05/03/2016 | 245.00 | Book | Indian Book | Dewey Decimal Classification | Human Resource | ||||||
| Reference book | Main Library | Main Library | Communication, Compact Shelf | 20/02/2016 | Shree Ganesh Book Services | 171.50 | 651.7 CON | 91404 | 05/03/2016 | 245.00 | Book | Indian Book | Dewey Decimal Classification | Human Resource | ||||||
| Reference book | Main Library | Main Library | HR (6th Flr) | 17/02/2016 | 5565 | 171.50 | 651.7 CON | 87741 | 04/05/2016 | 245.00 | Book | Foreign Book | Dewey Decimal Classification | Human Resource |
