Once a Customer Always A Customer: How to Deliver Cusotmer Service That Creats Customers For Life (Record no. 10931)

MARC details
000 -LEADER
fixed length control field 00641cam a22001814a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140923b2010 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788189107987
040 ## - CATALOGING SOURCE
Transcribing agency Welingkar Institute of Management Development & Research, Mumbai
Original cataloging agency Welingkar Institute of Management Development & Research, Mumbai
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title ENG
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Item number DAF
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Daffy Chris
245 ## - TITLE STATEMENT
Title Once a Customer Always A Customer: How to Deliver Cusotmer Service That Creats Customers For Life
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Mumbai
Name of publisher, distributor, etc. Indra Publishing House
Date of publication, distribution, etc. 2010
300 ## - PHYSICAL DESCRIPTION
Extent 287p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Cusotmer Service
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing Management
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 39203
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type Public note
        Main Library Main Library Marketing Management 18/11/2010 Apna Book Suppliers 260.00   658.8 DAF 23888 23/09/2014 325.00 23/09/2014 Book Indian Book

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