Measuring Customer Satisfaction (Record no. 10667)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00412cam a22001694a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140923b2005 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788176495974 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| Cutter | GER |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Gerson Richard F |
| 245 ## - TITLE STATEMENT | |
| Title | Measuring Customer Satisfaction |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Mumbai |
| Name of publisher, distributor, etc | Viva Books |
| Date of publication, distribution, etc | 2005 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 112p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer Services |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | CRM |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | Marketing |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Programme | Full call number | Barcode | Date last seen | Cost, replacement price | Koha item type | Public note | Collection Type | Source of classification or shelving scheme |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Library | Main Library | Marketing Management, CRM | 04/08/2010 | Book Base | 79.20 | 658.8 GER | 23273 | 23/09/2014 | 99.00 | Book | Indian | |||||||
| Main Library | Main Library | Marketing Management CRM | 04/08/2010 | Book Base | 79.20 | 658.8 GER | 23274 | 23/09/2014 | 99.00 | Book | Indian | |||||||
| Main Library | Main Library | Marketing-Compact Shelves | 04/08/2010 | Book Base | 79.20 | 658.8 GER | 23275 | 23/09/2014 | 99.00 | Book | Indian | |||||||
| Lost | Main Library | Main Library | Marketing Management CRM | 04/08/2010 | Book Base | 79.20 | 658.8 GER | 23276 | 23/09/2014 | 99.00 | Book | Indian | Dewey Decimal Classification | |||||
| Main Library | Main Library | Marketing-Compact Shelves | 04/08/2010 | Book Base | 79.20 | 658.8 GER | 23277 | 23/09/2014 | 99.00 | Book | Indian Book |
