Service Management For Competitive Advantage (Record no. 1050)

MARC details
000 -LEADER
fixed length control field 00545cam a22001934a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140923b1994 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071133127
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4034
Cutter FIT
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Fitzsimmons, J.
245 ## - TITLE STATEMENT
Title Service Management For Competitive Advantage
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York
Name of publisher, distributor, etc McGraw Hill
Date of publication, distribution, etc 1994
300 ## - PHYSICAL DESCRIPTION
Extent 462pp.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service Enterprise
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service Operation
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Quantitative Model- Service Application
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Fitzsimmons, Mona J.
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a Operation Management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Cost, normal purchase price Programme Full call number Barcode Date last seen Cost, replacement price Koha item type Collection Type
    Dewey Decimal Classification     Text book Main Library Main Library Operation Management 27/11/1997 378.00   658 FIT 6737 23/09/2014 378.00 Book Foreign Book

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