Bharat Petroleum Corporation Limited (BPCL) Case
Teltumbde, Anand
Bharat Petroleum Corporation Limited (BPCL) Case - India Sage Jul-Sep 2002, - Vol. 27 Issue 3, p45-56. 14p - Vikalpa: The Journal for Decision Makers .
Bharat Petroleum Corporation Limited (BPCL) embarked upon a major change initiative towards the end of 1996. It planned an enterprise-wide integration through Enterprise Resource Planning (ERP). The objectives were to remain competitive through improved customer service and customer satisfaction and to transform the company into a Learning Organization.The case highlights the process and challenges faced by BPCL in successfully implementing ERP (SAP R/3). The focus of the implementation process was on Change Management where significant change in technology led to a change in the work cultur
Enterprise Resource Planning (ERP
Case Study
Bharat Petroleum Corporation Limited (BPCL) Case - India Sage Jul-Sep 2002, - Vol. 27 Issue 3, p45-56. 14p - Vikalpa: The Journal for Decision Makers .
Bharat Petroleum Corporation Limited (BPCL) embarked upon a major change initiative towards the end of 1996. It planned an enterprise-wide integration through Enterprise Resource Planning (ERP). The objectives were to remain competitive through improved customer service and customer satisfaction and to transform the company into a Learning Organization.The case highlights the process and challenges faced by BPCL in successfully implementing ERP (SAP R/3). The focus of the implementation process was on Change Management where significant change in technology led to a change in the work cultur
Enterprise Resource Planning (ERP
Case Study
