000 00631cam a22001814a 4500
008 140923b2009 xxu||||| |||| 00| 0 eng d
020 _a9781422117217
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.82
_bGUL
100 _aGulati Ranjay
245 _aReorganize For Resilience: Putting Cusstomers At teh Center of Your Business
260 _aBoston
_bHarvard Business Press
_c2009
300 _a270p.
650 _aCustomer Centred Marketing
650 _aMarketing Management
906 _a34776
999 _c9960
_d9960