000			00427cam a22001694a 4500
008			140923b2008 xxu||||| |||| 00| 0 eng d
020			_a9788122423938
082			_a658.8 _bSUG
100			_aSugandhi R K
245			_aCustomer Relationship Management
260			_aNew Delhi _bNew Age International _c2008
300			_aix,293p.
650			_aCRM
650			_aMarketing Management
906			_aMarketing
942			_2ddc _c1
999			_c9896 _d9896