000 | 01375nam a2200193 4500 | ||
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008 | 240224b |||||||| |||| 00| 0 eng d | ||
100 | _aTeltumbde, Anand | ||
245 | _aBharat Petroleum Corporation Limited (BPCL) Case | ||
260 |
_aIndia _bSage _cJul-Sep 2002, |
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300 | _a Vol. 27 Issue 3, p45-56. 14p | ||
440 | _aVikalpa: The Journal for Decision Makers | ||
520 | _aBharat Petroleum Corporation Limited (BPCL) embarked upon a major change initiative towards the end of 1996. It planned an enterprise-wide integration through Enterprise Resource Planning (ERP). The objectives were to remain competitive through improved customer service and customer satisfaction and to transform the company into a Learning Organization.The case highlights the process and challenges faced by BPCL in successfully implementing ERP (SAP R/3). The focus of the implementation process was on Change Management where significant change in technology led to a change in the work cultur | ||
650 | _aEnterprise Resource Planning (ERP | ||
650 | _aCase Study | ||
700 | _a Tripathy, Arabinda | ||
700 | _a Sahu, Amiya K | ||
856 |
_2Online Access _3Bharat Petroleum Corporation Limited (BPCL) _uhttps://journals.sagepub.com/doi/epdf/10.1177/0256090920020306 |
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942 |
_2ddc _c25 |
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999 |
_c98492 _d98492 |