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100 _aTeltumbde, Anand
245 _aBharat Petroleum Corporation Limited (BPCL) Case
260 _aIndia
_bSage
_cJul-Sep 2002,  
300 _a Vol. 27 Issue 3, p45-56. 14p
440 _aVikalpa: The Journal for Decision Makers
520 _aBharat Petroleum Corporation Limited (BPCL) embarked upon a major change initiative towards the end of 1996. It planned an enterprise-wide integration through Enterprise Resource Planning (ERP). The objectives were to remain competitive through improved customer service and customer satisfaction and to transform the company into a Learning Organization.The case highlights the process and challenges faced by BPCL in successfully implementing ERP (SAP R/3). The focus of the implementation process was on Change Management where significant change in technology led to a change in the work cultur
650 _aEnterprise Resource Planning (ERP
650 _aCase Study
700 _a Tripathy, Arabinda
700 _a Sahu, Amiya K
856 _2Online Access
_3Bharat Petroleum Corporation Limited (BPCL)
_uhttps://journals.sagepub.com/doi/epdf/10.1177/0256090920020306
942 _2ddc
_c25
999 _c98492
_d98492