000			00370nam a22001457a 4500
999			_c94799 _d94799
008			190424b ||||| |||| 00| 0 eng d
020			_a0070600031
082			_a658.562 _bHar
100			_aHarrington, H James
245			_aBusiness Process Improvement
260			_aNew Delhi _bTata McGraw-Hill _c2005
300			_a274
906			_aOperation Management
942			_c1