000 00620cam a22001934a 4500
008 140923b2006 xxu||||| |||| 00| 0 eng d
020 _a8131206734
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.8
_bGUM
100 _aGummesson Evert
245 _aTotal Relationship Marketing
250 _a2nd
260 _aNew Delhi
_bButterworth-Heinemann
_c2006
300 _a350p.
650 _aNetwork Economy, CRM, Relationship Strategy
650 _aMarketing Management
906 _a33466
999 _c9439
_d9439