| 000 | 00609cam a22001934a 4500 | ||
|---|---|---|---|
| 008 | 140923b2004 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a047148590X | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a658.812 _bPEP/ROG |
||
| 100 | _aPeppers Don | ||
| 245 | _aManaging Customer Relationships | ||
| 260 |
_aUSA _bJohn Wiley & Sons _c2004 |
||
| 300 | _a516p. | ||
| 650 | _aCRM, Relationship Marketing | ||
| 650 | _aMarketing Management | ||
| 700 | _aRogers Martha | ||
| 906 | _a33330 | ||
| 999 |
_c9392 _d9392 |
||