| 000 | 00594cam a22001934a 4500 | ||
|---|---|---|---|
| 008 | 140923b2008 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788131214350 | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a658.8 _bKno/Mak |
||
| 100 | _aKnox Simon | ||
| 245 | _aCustomer Relationship Management | ||
| 260 |
_aNew Delhi _bButterworth-Heinemann _c2008 |
||
| 300 | _a302p. | ||
| 650 | _aCRM | ||
| 650 | _aMarketing Management | ||
| 700 | _aMaklan Stan | ||
| 906 | _a29355 | ||
| 999 |
_c8452 _d8452 |
||