| 000 | 02288nam a2200337 a 4500 | ||
|---|---|---|---|
| 001 | ebr10529455 | ||
| 003 | CaPaEBR | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 110808s2012 enk sb 001 0 eng d | ||
| 010 | _z 2011031299 | ||
| 020 | _z9780566088605 (hardback alk. paper) | ||
| 020 | _z9781409440253 (e-book) | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 035 | _a(OCoLC)775498785 | ||
| 050 | 1 | 4 |
_aHF5549.5.P35 _bJ46 2012eb |
| 082 | 0 | 4 |
_a658.3/125 _223 |
| 100 | 1 |
_aJenkins, David, _d1927 Feb. 23- |
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| 245 | 1 | 0 |
_aMeasuring performance _h[electronic resource] : _ba toolkit of traditional and alternative methods / _cDavid Jenkins. |
| 260 |
_aFarnham, Surrey [England] : _bGower Pub., _c2012. |
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| 300 | _a141 p. | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 505 | 0 | _aGetting measures right -- The emergence of value as a measure -- The idea of command as the source of accounting doctrine -- Budgets, targets and standards -- The ideology behind standard accounting doctrine -- How budgets and targets are set -- Motivation, coordination and planning -- The hidden costs of flawed planning -- Measures and the process chain -- Counting the cost of disruption to the process -- How to measure the cost of command -- What needs to be done to reform standard accounting doctrine -- How to use measures for coordination, planning and control -- The productivity goal and how to achieve it -- Home or away : the truth about outsourcing -- Measuring changes in productivity -- How to measure response -- How to measure innovation -- How to measure improvement -- How to measure results and motivation -- How to test your information system -- Measurement systems : the options -- League tables and performance review -- Conclusion. | |
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2011. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
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| 650 | 0 |
_aPerformance _xManagement. |
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| 650 | 0 |
_aPerformance _xMeasurement. |
|
| 650 | 0 |
_aOrganizational effectiveness _xMeasurement. |
|
| 655 | 7 |
_aElectronic books. _2local |
|
| 710 | 2 | _aebrary, Inc. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/welingkar/Doc?id=10529455 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c83815 _d83815 |
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