000 00645cam a22002054a 4500
008 140923b2008 xxu||||| |||| 00| 0 eng d
020 _a8177584502
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.8
_bLov/Wir
100 _aLovelock Christopher
245 _aServices Marketing: People, Technology, Strategy
250 _a5th
260 _aNew Delhi
_bPearson Education
_c2008
300 _a594p.
650 _aService Sector
650 _aMarketing Management
700 _aWirtz Jochen
906 _a28523
999 _c8299
_d8299