| 000 | 01186nam a2200313Ia 4500 | ||
|---|---|---|---|
| 001 | ebr10424372 | ||
| 003 | CaPaEBR | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 070503s2008 enk s 000 0 eng d | ||
| 020 | _z9781905736195 (cased) | ||
| 020 | _z1905736193 (cased) | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 035 | _a(OCoLC)613642963 | ||
| 050 | 1 | 4 |
_aHF5415.5 _b.K43 2008eb |
| 082 | 0 | 4 |
_a658.812 _222 |
| 100 | 1 | _aKean, David. | |
| 245 | 1 | 0 |
_aHow to win friends and influence profits _h[electronic resource] : _bthe art of winning more business from your clients / _cDavid Kean and Chris Cowpe. |
| 260 |
_aLondon : _bCyan, _c2008. |
||
| 300 | _a151 p. | ||
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2010. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aCustomer loyalty. | |
| 650 | 0 | _aConsumer satisfaction. | |
| 655 | 7 |
_aElectronic books. _2local |
|
| 700 | 1 | _aCowpe, Chris. | |
| 710 | 2 | _aebrary, Inc. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/welingkar/Doc?id=10424372 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c80313 _d80313 |
||