000			01685nam a2200409Ia 4500
001			ebr10112449
003			CaPaEBR
006			m u
007			cr cn|||||||||
008			050516s2004 txua sb 001 0 eng d
010			_z 2005274478
020			_z073849173X
040			_aCaPaEBR _cCaPaEBR
035			_a(OCoLC)80244117
050	1	4	_aHD30.37 _b.S47 2004eb
245	0	0	_aService level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager _h[electronic resource] / _c[Edson Manoel ... et al.].
250			_a1st ed.
260			_aAustin, TX : _bIBM, International Technical Support Organization, _cc2004.
300			_axvi, 546 p. : _bill.
490	1		_aIBM redbooks
500			_a"December 2004."
500			_a"SG24-6464-00."
504			_aIncludes bibliographical references and index.
533			_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries.
630	0	0	_aTivoli Business Systems Manager.
630	0	0	_aIBM Tivoli service level advisor.
650		0	_aBusiness _xData processing _xManagement.
650		0	_aElectronic commerce _xManagement.
650		0	_aInformation technology _xManagement.
650		0	_aService-level agreements.
655		7	_aElectronic books. _2local
700	1		_aManoel, Edson.
710	2		_aInternational Business Machines Corporation. _bInternational Technical Support Organization.
710	2		_aebrary, Inc.
830		0	_aIBM redbooks.
856	4	0	_uhttp://site.ebrary.com/lib/welingkar/Doc?id=10112449 _zAn electronic book accessible through the World Wide Web; click to view
999			_c79497 _d79497