000 00584cam a22001934a 4500
008 140923b2006 xxu||||| |||| 00| 0 eng d
020 _a8120329384
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.8
_bChe/Joh
100 _aChenet Pierrre
245 _aBeyond Loyalty
260 _aNew Delhi
_bPrentice Hall Of India
_c2006
300 _a110p.
650 _aCRM
650 _aMarketing Management
700 _aJohansen Jon Ivar
906 _a24439
999 _c7012
_d7012