000 | 00584cam a22001934a 4500 | ||
---|---|---|---|
008 | 140923b2006 xxu||||| |||| 00| 0 eng d | ||
020 | _a8120329384 | ||
040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
041 | _aENG | ||
082 |
_a658.8 _bChe/Joh |
||
100 | _aChenet Pierrre | ||
245 | _aBeyond Loyalty | ||
260 |
_aNew Delhi _bPrentice Hall Of India _c2006 |
||
300 | _a110p. | ||
650 | _aCRM | ||
650 | _aMarketing Management | ||
700 | _aJohansen Jon Ivar | ||
906 | _a24439 | ||
999 |
_c7012 _d7012 |