000 | 00432 am a2200169 4500 | ||
---|---|---|---|
008 | 150709b xxu||||| |||| 00| 0 eng d | ||
020 | _a9788130930947 | ||
082 |
_a651.7 _bROB |
||
100 | _aRobert-Phelps, Graham | ||
245 | _aGuide to Telephone Tactics | ||
260 |
_c2015 _bViva Books _aMumbai |
||
300 | _a195p. | ||
650 | _aTelephone Tactics | ||
650 | _aCommunication | ||
906 | _aGeneral Management | ||
942 |
_2ddc _c1 |
||
999 |
_c66745 _d66745 |