000			00458 a2200169 4500
008			150707b xxu||||| |||| 00| 0 eng d
020			_a9788131517734
082			_a658.4034 _bMET
100			_aMetters, Richard
245			_aSuccessful Service Operations Management
250			_a2nd ed.
260			_c2006 _bCengage Learning India Private Limited _aDelhi
300			_a406
650			_aOperations
906			_aOperation Management
942			_2ddc _c1
999			_c66151 _d66151