000 | 00447nam a22001457a 4500 | ||
---|---|---|---|
008 | 150318b xxu||||| |||| 00| 0 eng d | ||
020 | _a9780070586567 | ||
082 |
_a658.8 _bFOU |
||
100 | _aFournies Ferdinand | ||
245 | _aWhy Customers Don't Do What You Want Them to Do: 24 Solutions to Overcoming Common Selling Problems | ||
260 |
_aNew Delhi _bTata McGraw-Hill Publishing Company Ltd. _c2004 |
||
300 | _a48 | ||
650 | _aCRM | ||
942 | _c1 | ||
999 |
_c65784 _d65784 |