000 | 00599cam a22001934a 4500 | ||
---|---|---|---|
008 | 140923b2006 xxu||||| |||| 00| 0 eng d | ||
020 | _a1403997632 | ||
040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
041 | _aENG | ||
082 |
_a658.8 _bRob/Eth |
||
100 | _aRobinson Sionade | ||
245 | _aCustomer Loyalty | ||
260 |
_aNew York _bPalgrave Macmillan _c2006 |
||
300 | _a174p. | ||
650 | _aCRM, Customer Loyalty | ||
650 | _aMarketing Management | ||
700 | _aEtherington Lyn | ||
906 | _a22494 | ||
999 |
_c6351 _d6351 |