000 00554cam a22001814a 4500
008 140923b2002 xxu||||| |||| 00| 0 eng d
020 _a8178810158
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.8
_bGar
100 _a Garikaparthi Madhavi
245 _aCRM : The New Face of Marketing
260 _aHyderabad
_bICFAI
_c2002
300 _a209p.
650 _aCRM
650 _aMarketing Management
906 _a17370
999 _c4893
_d4893