| 000 | 00692cam a22001934a 4500 | ||
|---|---|---|---|
| 008 | 140923b2001 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0070439508 | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a658.84 _bGre |
||
| 100 | _aGreenberg P | ||
| 245 | _aCRM At the Speed of Light | ||
| 260 |
_aNew Delhi _bMcGraw Hill _c2001 |
||
| 300 | _a360pp. | ||
| 520 | _aMaster : 10588 | ||
| 650 | _aCRM At the Speed of Light,CRM,Salesforce Automation,ERP,eCRM,Call Centres,Case Study Value Model,Value Model,E-Business | ||
| 650 | _aMarketing Management | ||
| 906 | _a11055 | ||
| 999 |
_c4613 _d4613 |
||