000 | 00601npm a22001577a 4500 | ||
---|---|---|---|
008 | 140923b2011 xxu||||| |||| 00| 0 eng d | ||
040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
041 | _aENG | ||
082 |
_a _b |
||
100 | _aTewari Ishank | ||
245 | _aRole of Customer Relationship Management (CRM) in Ensuring Customer Loyalty | ||
260 |
_aMMS (Marketing) _b32 _c2011 |
||
650 | _aCustomer Relationship Management (CRM) - Ensuring Customer Loyalty, Marketing | ||
650 | _aMarketing | ||
906 | _a983201 | ||
999 |
_c38237 _d38237 |