| 000 | 00626npm a22001577a 4500 | ||
|---|---|---|---|
| 008 | 140923b2013 xxu||||| |||| 00| 0 eng d | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a _b |
||
| 100 | _aTewari Ishank | ||
| 245 | _aRole of Customer Relationship Management (CRM) in Ensuring Customer Loyalty: A Study on Online Retail | ||
| 260 |
_aPGDM Marketing 2011 - 13 _b32 _c2013 |
||
| 650 | _aCustomer Relationship Management (CRM), Customer Loyalty, Marketing | ||
| 650 | _aMarketing | ||
| 906 | _a976685 | ||
| 999 |
_c37361 _d37361 |
||