000 00705ngm a22001577a 4500
008 140923b2004 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a658.8
_b
100 _a
245 _aPower to the Customer : Part I (Management CD)
260 _aMumbai
_bNational Eucation & Information Films
_c2004
520 _aThe Empowerment Process - Describes what empowerment is and why people need to be empowered. Explains the importance of having the means to take control of a problem and resolve it.
650 _aMarketing Management
906 _a18828
999 _c33702
_d33702