| 000 | 00704pab a2200205 454500 | ||
|---|---|---|---|
| 008 | 140923b0 xxu||||| |||| 00| 0 eng d | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
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| 041 | _aENG | ||
| 082 |
_a _bCho |
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| 100 | _aChoraria Sapna | ||
| 245 | _aExploring the Role of Negative Emotions on Customer's Intention to Complain | ||
| 250 | _a3 | ||
| 260 |
_a _bSeptember 2013 _c0 |
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| 300 | _a201-211 Pp. | ||
| 490 | _v17 | ||
| 650 | _aB2B Marketplace, Negative Emotions | ||
| 650 | _aMarketing Management | ||
| 856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR13274.pdf | ||
| 906 | _a978598 | ||
| 999 |
_c33017 _d33017 |
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