000 00692pab a2200205 454500
008 140923b0 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a
_bRam
100 _aRama Rao S Gangadhara
245 _aConsumer Interactions with A Service Organization
250 _a4
260 _a
_b20 April, 2013
_c0
300 _a31-37 Pp.
490 _vV
650 _aConsumer Interactions, Service Organization
650 _aMarketing Management
856 _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR13253.pdf
906 _a978378
999 _c32997
_d32997