000 00656pab a2200205 454500
008 140923b0 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a
_bDas
100 _aDas Kallol
245 _aCRM Best Practices: A Case Study Research on State Bank of India
250 _a3
260 _a
_bJan - April 2011
_c0
300 _a13-20 Pp.
490 _v6
650 _aCRM, Case Study-SBI
650 _aCRM
856 _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR12152.pdf
906 _a890686
999 _c31911
_d31911