000 | 00656pab a2200205 454500 | ||
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008 | 140923b0 xxu||||| |||| 00| 0 eng d | ||
040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
041 | _aENG | ||
082 |
_a _bDas |
||
100 | _aDas Kallol | ||
245 | _aCRM Best Practices: A Case Study Research on State Bank of India | ||
250 | _a3 | ||
260 |
_a _bJan - April 2011 _c0 |
||
300 | _a13-20 Pp. | ||
490 | _v6 | ||
650 | _aCRM, Case Study-SBI | ||
650 | _aCRM | ||
856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR12152.pdf | ||
906 | _a890686 | ||
999 |
_c31911 _d31911 |