000 | 00625cam a22001934a 4500 | ||
---|---|---|---|
008 | 140923b1991 xxu||||| |||| 00| 0 eng d | ||
020 | _a0029140919 | ||
040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
041 | _aENG | ||
082 |
_a658 _bSAS |
||
100 | _aSasser W E | ||
245 | _aService Management Course | ||
260 |
_aNew York _bFree Press _c1991 |
||
300 | _a977pp. | ||
520 | _aMaster : 8473 | ||
650 | _a,Sasser W E,Service Management Course,Hart C W L,Heskett J L | ||
650 | _aBusiness Environment | ||
906 | _a8326 | ||
999 |
_c3185 _d3185 |