000			01429pab a2200205 454500
008			140923b0 xxu||||| |||| 00| 0 eng d
040			_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai
041			_aENG
082			_a _bCol
100			_aCole Robert E
245			_aToo Much of a Good Thing? : Quality as an Impediment to Innovation
250			_a1
260			_a _bFall 2007 _c0
300			_a77-93 Pp.
490			_v50
520			_aThe article discusses the relationship of quality improvement to innovation. Japanese industry is acknowledged as a leader in quality improvement, particularly in the automobile industry, which rewards gradual innovation. However, examples from Japanese high technology companies, including in the dynamic random access memory (DRAM) chip industry, demonstrate that quality efforts can hinder radical innovation required for competitiveness in this sector. The Japanese DRAM industry failed to innovate to meet new market realities produced by the introduction of personal computers (PC), and the market favored the speed of production and lower prices of Korean producers. The arrival of the Internet negatively impacted firms slow to adapt due to a culture of quality control.
650			_aInnovation, Quality
856			_uhttp://192.168.6.13/libsuite/mm_files/Articles/AR10531.pdf
906			_a31745
999			_c30362 _d30362