000 | 00656pab a2200193 454500 | ||
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008 | 140923b0 xxu||||| |||| 00| 0 eng d | ||
040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
041 | _aENG | ||
082 |
_a _bSur |
||
100 | _aSuri Gunmala | ||
245 | _aForward Planning Tool : QFD for Total Customer Satisfaction | ||
250 | _a5 | ||
260 |
_a _bMar 2008 _c0 |
||
300 | _a14-18 Pp. | ||
490 | _v4 | ||
650 | _aQuality Function Development, Customer satisfaction, | ||
856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR9622.pdf | ||
906 | _a28374 | ||
999 |
_c29497 _d29497 |