000 00656pab a2200193 454500
008 140923b0 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a
_bSur
100 _aSuri Gunmala
245 _aForward Planning Tool : QFD for Total Customer Satisfaction
250 _a5
260 _a
_bMar 2008
_c0
300 _a14-18 Pp.
490 _v4
650 _aQuality Function Development, Customer satisfaction,
856 _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR9622.pdf
906 _a28374
999 _c29497
_d29497