000 | 00644pab a2200205 454500 | ||
---|---|---|---|
008 | 140923b0 xxu||||| |||| 00| 0 eng d | ||
040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
041 | _aENG | ||
082 |
_a _bHar/Tja |
||
100 | _aHarrington Richard J | ||
245 | _aTransforming Strategy : One Customer at a Time | ||
250 | _a3 | ||
260 |
_a _bMar 2008 _c0 |
||
300 | _a62-72 Pp. | ||
490 | _v86 | ||
650 | _aB2B, CRM, | ||
700 | _aTjan Anthony K | ||
856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR9483.pdf | ||
906 | _a28118 | ||
999 |
_c29368 _d29368 |