| 000 | 00654pab a2200193 454500 | ||
|---|---|---|---|
| 008 | 140923b0 xxu||||| |||| 00| 0 eng d | ||
| 040 |
_cWelingkar Institute of Management Development & Research, Mumbai _aWelingkar Institute of Management Development & Research, Mumbai |
||
| 041 | _aENG | ||
| 082 |
_a _bFre |
||
| 100 | _aFrei Frances X | ||
| 245 | _aFour Things a Service Business must get right | ||
| 250 | _a4 | ||
| 260 |
_a _bApr 2008 _c0 |
||
| 300 | _a70-80 Pp. | ||
| 490 | _v86 | ||
| 650 | _aService Management, Employee Management, Customer Management, | ||
| 856 | _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR9435.pdf | ||
| 906 | _a27981 | ||
| 999 |
_c29320 _d29320 |
||