000 00608pab a2200193 454500
008 140923b0 xxu||||| |||| 00| 0 eng d
040 _cWelingkar Institute of Management Development & Research, Mumbai
_aWelingkar Institute of Management Development & Research, Mumbai
041 _aENG
082 _a
_bAri
100 _aAriely Dan
245 _aCustomers' Revenge
250 _a12
260 _a
_bDec 2007
_c0
300 _a31-43 Pp.
490 _v85
650 _aCase Study-Marketing, Customers' Unhappiness,
856 _uhttp://192.168.6.13/libsuite/mm_files/Articles/AR9344.pdf
906 _a27196
999 _c29229
_d29229